Plug and play and it still went away! We was contacted by a gent in Liverpool in the middle of Lockdown 2020, he had asked for advice on several items and seemed really eager to move forward with a few items which included a Replock, Loom guards to offside and nearside, load area Deadlocks and an S7 Tracker to his Mk8 Transit.

He stated he didn’t want another alarm after “a local reputable firm fitted an all singing and dancing alarm“ that kept singing and dancing all night even after being disabled and the firm now not answering the phone. After sending the gent a quote to which he accepted then left a small non-refundable deposit of £30. I was asked to contact X the evening before due to him flitting between the 2 main sites he was working on and not knowing which one he was at, after contacting X and still not receiving a response to my calls and voicemails I left it for him to contact me. After a few months had past X contacted me sheepishly saying he wanted to moved forward with the original quote to which i amended and resent stating the deposit will need resending.

X went into a little more detail of why he did not move forward with the exact quote a while back. In the end we appreciated his story and appreciated his honesty, He stated that he could not see the benefit of the quote. In the quote we offered a van tracker worth £350 + vat installed with an annual subscription of £99. The gent got another tracker quote which to us sounded like a plug and play kit over the phone without asking too many questions about the sour subject. He got quoted a £69 install one-off fee which included the tracker itself with no subs too good to be true? X saw it as doing the same thing, you can track it via an app 24 hours a day, what more could you want? Unfortunately for X with the van not having the original quoted locks on entry was easily made to the vehicle, the vehicle was taken and unfortunately the plug & play tracker was disconnected quite literally on his doorstep.

There is often a conclusion and a moral to every story, I think one has the two. If an item, product, company or quote is too good a sale always do your research. I know amongst this pandemic it is easy for me to say but do not, like most, go with pricing over reputation.

Thatcham Approved S7 Tracker

Unknown Brand

App Tracking

Yes

Yes

Desktop Monitoring

Yes

No

Discreet

Yes

No

Unpluggable

No

Yes

Easy to Find

No

Yes

24hr Monitored Call Centre

Yes

No

Thatcham Approved

Yes

No